Return Policy

At Peekaboo, we want you to be completely satisfied with your purchase. If you’re not happy with your Talking Flash Cards Toy, here’s how our return and exchange process works:

1. Eligibility:

• Returns or exchanges must be requested within 7 days of receiving your order.
• Items must be in their original condition, including packaging, manuals, and accessories.

2. How to Initiate a Return or Exchange:

• Contact our customer service team at our instagram @_peekab0o to request a return authorization.
• Provide your order number and reason for the return or exchange.

3. Return Instructions:

• Once authorized, securely package the item and include a copy of the original receipt or order confirmation.
• Ship the item to the address provided by our customer service team.
• Customers are responsible for return shipping costs unless the item is defective or the wrong item was received.

4. Refunds and Exchanges:

• Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

5. Non-Returnable Items:

• Items that have been used or damaged by the customer cannot be returned or exchanged.
• Digital products and gift cards are non-returnable.

If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help ensure you have a positive shopping experience with us!